We ship worldwide. Shipping options and costs will be calculated at checkout based on your location.

Orders are typically processed within 2–3 business days. Delivery times vary by destination:

• Domestic orders: 3–7 business days
• International orders: 7–14 business days
  
  

Yes! Once your order ships, you’ll receive an email with your tracking number.

Our baskets are handcrafted from natural, sustainable fibers such as palm leaf, raffia, and organic cotton. Each piece is designed to be safe for babies and kind to the environment.

Yes, all materials are carefully selected to meet safety standards. Our Moses baskets are intended for supervised use and should always be placed on a flat, stable surface.

Because our products are handmade, slight variations in color and size are part of their unique character.

Wipe gently with a damp cloth. Avoid soaking or using harsh cleaners. Allow to air dry fully before use.

Yes—fabric liners can be removed and washed on a gentle cycle with mild detergent.

We accept returns within 7 days of delivery. Items must be unused and in original packaging. Please contact us to start a return.

If you’d like to exchange a product, please reach out to our customer care team, and we’ll be happy to assist you.

Yes! If you’re interested in custom colors, sizes, or embroidered details, please contact us to discuss options.

You can email us at mini@doumofficial.pro or fill out our contact form.